Welcome to Orthoveda. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our healthcare services. By accessing our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth
- Gender
- Address
- Medical History (when voluntarily provided)
- Appointment Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies & Analytics Data
2. How We Use Your Information
Your information may be used to:
- Schedule and manage appointments
- Provide orthopaedic consultation and treatment
- Respond to enquiries
- Improve patient experience
- Improve website performance
- Send appointment reminders
- Share important healthcare updates
- Maintain medical records
- Comply with applicable legal obligations
3. Medical Information
Any medical information shared with Orthoveda is treated with the highest level of confidentiality. We only use this information for diagnosis, treatment, follow-up care, and healthcare-related communication.
4. Cookies
Our website may use cookies to improve browsing experience, analyse website traffic, and understand visitor behaviour.
You may disable cookies through your browser settings at any time.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared when:
- Required by law
- Necessary for medical treatment
- Required by healthcare authorities
- Required for payment processing (if applicable)
- Required with your consent
6. Data Security
Orthoveda implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration.
However, while we strive to protect your information, no method of online transmission or storage is completely secure.
7. Third-Party Services
Our website may contain links to third-party websites such as:
- Google Maps
- Social Media Platforms
- Payment Gateways
- Analytics Services
Orthoveda is not responsible for the privacy practices of these external websites.
8. Appointment Forms
When you submit an appointment request or enquiry form, the information you provide is used solely for responding to your request and providing healthcare-related services.
9. Children’s Privacy
Our services are intended for patients of all ages. Personal information relating to minors will only be processed with the consent of a parent or legal guardian where required by applicable law.
10. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw consent where applicable
- Contact us regarding your privacy concerns
11. Changes to This Privacy Policy
Orthoveda reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Orthoveda
Dr. M K Vedaprakash
Consultant Orthopaedic Surgeon (MBBS, MS Ortho)
📍 Address:
88/1-A, Coles Road,
Frazer Town, Pulikeshinagar,
Bengaluru – 560005, Karnataka, India
📞 Phone: +91 8088446269
